FAQs on Accounting, Bookkeeping & Payroll Services

With new technology, working as your virtual/outsourced accountant/partner has become simple. You can opt for any of the following delivery models: Remote, Visit Based Or Dedicated Resource and we would be able to customize the solution accordingly. Our team is well trained to work on the accounting software of your preference ensure deliveries are met as per the set date plans.

We provide daily updates about ‘work done today to client by email, it is further followed by weekly review calls and monthly review management call. This helps you to stay updated with work status at any time.
If you already have some reporting system working at your end then we would be glad to use it for you.If you already have some reporting system working at your end then we would be glad to use it for you.

We have the flexibility to work in any time zone as preferred by the client, be it real-time, overlapping time or offshore time.

As we deal with sensitive data of client, security and confidentiality is a priority for us. Some of the measures taken are listed below:
1) Limited Access to Internet
2) Restricted Access to Data
3) Disabled USB ports
4) Secured Network
5) Continuous Monitoring
6) Password Protected Systems Etc.
Also, while accessing the remote server of clients for input, we ensure the data is accessed & kept on client servers only, ensuring the security of data and custody of the data always remains with you.

Yes! Support is included as part of the contract at no extra cost. A dedicated account manager will be assigned to you, who will be available over email or phone to resolve your queries. The turnaround time will be a day at max.

No, there are no extra fees for asking questions – in fact, we encourage it. Your monthly plan price covers everything.

Yes of course! We want you to be sure that you are making right decision by choosing us and hence we would be glad to share our references with whom we are working with.
However this can be done post our initial discussions about your service requirements and our proposed service offering.